Q: What method of payment do you accept?      

A: We accept three  methods of payment:money order,paypal and credit card payment.All credit card transactions are processed through a Secured Server and SSL connection,verified daily by Thawte. Please contact us if you do not see the following in your browser while making credit card payment....https://www. This is very important because we want to assist you in paying us securedly.All money orders must be received within seven (7) days.We do not accept international money orders.

Q: Do you ship internationally.

A: Yes,we ship internationally but only to selected regions and countries.More shipping information can be found in our policy page.Please contact us if you are having difficulty with your international orders and we will send you an invoice and a link where you can make your payment.

Q: What is your base or location.

A: We are based in the United States of America.We operate in the great state of Massachusetts.

Q : What shipping methods do you use?
A : We use USPS for most of our shipping.Please indicate your preferred shipping option during check out.

Q  : How do I track my order ?
A:   Online Tracking is available for all shipped order. Once your order has been processed, you will be emailed a tracking number which can also be found in the order history section of your Account once you login. Once you have your tracking number visit USPS and enter your tracking number to see the details of your order being shipped.

Q  : How long does order take to process ?
A :All orders will be process and ship within 72 hours  except Holiday. This is just an estimation. Other factors do play very important role too, such as the validation of your payment and availability of certain titles at the time.

Q : How long does it take to receive an order ?
A:  All orders are shipped direct from Peabody,Massachussetts. Shipping time depending on where you are located. Orders ship via USPS Media Mail (5 to 10 days) take longer to arrive than orders shipped via USPS First-Class Mail (3 to 7 days).

Q : What shall I do if I did not receive my package in time ?
A : We appreciate your patience for few more days as delay will definitely occur. If you still do not receive the package, contact us , in the mean time you may go over to your nearest Post Office to checkout for unclaimed package which may be belongs to you.

Q : How do I change my account information on the web site ?
A:To change your account information please follow these instructions:

Click on  my account tab near the top of the screen

Enter your User ID and Password

Make the appropriate changes to your account information, such as billing address, shipping address, email address, etc.

Click on "Continue" to submit changes

Q: What is your return policy?

A :  Our return policy depends on the item you are returning.We do not accept or honor returns on our musical audio,dvd and video cds.This is to avoid situations where our audio and video cds are purchased,copied and returned to us.We will gladly exchange items that are certified damaged or misrepresented at no shipping cost.All other products sold on this site besides those mentioned above can be returned within 14 days of purchase.We are not responsible for the cost of shipping other returned items back to us.We regret any inconvenience this may in any way cause you.

Our Mailing Adress:
300 Andover Street #242
Peabody,Ma 01960
Or,you can reach us via email:sales@myafricanbargains.com